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Terms and Conditions

Effective Date: October 1, 2026
Last Updated: October 1, 2026

Welcome to Border North. These Terms and Conditions govern your use of bordernorthaz.com, including browsing our website, purchasing products, and contacting us through the website.

By using our website or placing an order, you agree to these Terms and Conditions.

Business Information

Border North
5425 E Broadway Blvd #415
Tucson, AZ 85711
United States

Email: bordernorthaz@gmail.com
Phone: 815-382-3924
Website: bordernorthaz.com

Products

Border North sells handcrafted and home-related products. We make reasonable efforts to display product images, descriptions, colors, materials, pricing, and availability accurately.

Because some products may be handmade or made from natural materials, slight variations in color, grain, finish, shape, or appearance may occur. These natural variations are not considered defects.

Pricing and Availability

All prices are listed in U.S. dollars unless otherwise stated. Product prices and availability may change without notice.

We reserve the right to correct errors in pricing, descriptions, availability, or product information. If an error affects an order you placed, we may contact you before processing or cancel the order and issue a refund if payment has already been made.

Orders and Payment

By placing an order, you confirm that the billing, shipping, and payment information you provide is accurate and complete.

Payment must be authorized before an order is processed. Orders may be declined or canceled if payment cannot be verified, if fraud is suspected, or if the order cannot be fulfilled.

Shipping

We offer free shipping within the United States, including Alaska and Hawaii.

Orders usually ship the same day, including weekends, when possible. Estimated delivery time is typically 4 to 7 days, depending on the destination and carrier.

Orders shipping outside the United States may require additional shipping charges. International customers are responsible for any customs duties, taxes, import fees, or other charges required by their country.

Please review our Shipping & Returns Policy for full details.

Returns and Damaged Items

Only products damaged during shipping are eligible for return consideration.

Customers must contact us within 7 days of receiving the item to report shipping damage. The damaged product must be returned, and the customer is responsible for return shipping costs.

Refunds, if warranted after review, will be issued to the original payment method.

Please review our Shipping & Returns Policy for complete return instructions and eligibility requirements.

Cancellations

If you need to cancel an order, please contact us as soon as possible at bordernorthaz@gmail.com.

We cannot guarantee cancellation once an order has been processed or shipped.

Website Use

You agree not to use our website for unlawful, abusive, fraudulent, harmful, or disruptive purposes. You may not attempt to interfere with the website’s security, functionality, checkout process, or other users’ access.

Intellectual Property

All website content, including text, images, product photography, logos, graphics, page layouts, and branding, is owned by or licensed to Border North unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without written permission.

Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, advertising, and ecommerce functionality. These third parties may have their own terms and privacy policies.

We are not responsible for third-party websites, platforms, or services that are outside our control.

Limitation of Liability

To the fullest extent permitted by law, Border North is not liable for indirect, incidental, special, or consequential damages arising from your use of the website, products, shipping delays, third-party services, or inability to use the website.

Our total liability for any claim related to a purchase will not exceed the amount paid for the product involved in that claim.

No Warranties

Our website and products are provided as available. We make reasonable efforts to maintain accurate information and reliable service, but we do not guarantee that the website will always be error-free, uninterrupted, or fully secure.

Changes to These Terms

We may update these Terms and Conditions from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes are posted means you accept the updated terms.

Contact Us

If you have questions about these Terms and Conditions, please contact us:

Border North
5425 E Broadway Blvd #415
Tucson, AZ 85711
United States

Email: bordernorthaz@gmail.com
Phone: 815-382-3924

Handcrafted QualityMade with care and intention
Sustainable MaterialsThoughtful choices for your home
Secure ShoppingSafe & trusted checkout
Easy ReturnsHassle-free within 30 days