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Privacy Policy

Effective Date: October 1, 2026
Last Updated: October 1, 2026

Border North (“we,” “us,” or “our”) operates the website bordernorthaz.com. We respect your privacy and are committed to protecting the personal information you provide when visiting our website, placing an order, contacting us, or using our services.

Information We Collect

We may collect the following information when you use our website:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details
  • Payment and transaction information
  • Messages submitted through our contact forms
  • Website usage information, such as pages viewed, browser type, device type, and IP address

Payment information is processed securely through third-party payment providers. We do not store full credit card numbers on our website.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Send order confirmations, shipping updates, and customer service messages
  • Respond to questions and support requests
  • Handle shipping, returns, refunds, and damaged item claims
  • Improve our website, products, and customer experience
  • Prevent fraud and maintain website security
  • Comply with legal and business recordkeeping requirements

Sharing Your Information

We do not sell your personal information.

We may share limited information with trusted service providers only when needed to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Ecommerce platform providers
  • Website hosting and analytics providers
  • Customer service and business support providers

We may also disclose information if required by law, regulation, legal process, or to protect our rights, customers, or business.

Cookies and Tracking

Our website may use cookies and similar technologies to help operate the store, remember cart activity, improve site performance, and understand how visitors use the website.

You can adjust cookie settings through your browser. Disabling cookies may affect some website features, including cart and checkout functionality.

Email Communications

If you sign up for emails or promotions, we may send you marketing messages. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

Transactional emails related to orders, shipping, returns, refunds, or customer support are not promotional and may still be sent when necessary.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no website or electronic transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary for business, legal, tax, accounting, fraud prevention, and customer service purposes.

Your Privacy Choices

Depending on your location, you may have the right to request access to, correction of, or deletion of certain personal information. To make a privacy request, please contact us using the information below.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices, policies, or content of third-party websites.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Border North
5425 E Broadway Blvd #415
Tucson, AZ 85711
United States

Email: bordernorthaz@gmail.com
Phone: 815-382-3924
Website: bordernorthaz.com

Handcrafted QualityMade with care and intention
Sustainable MaterialsThoughtful choices for your home
Secure ShoppingSafe & trusted checkout
Easy ReturnsHassle-free within 30 days